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Dealing with Common Payroll Challenges


วิธีรับมือปัญหาการทำเพย์โรลที่มักต้องเจอ

Many of you in HR may often feel bored and frustrated every time you have to deal with payroll management. The nature of this task is time-consuming, complex, and repetitive. However, despite these challenges, HR professionals agree that payroll management is a fundamental function of business operations. Therefore, incorporating technology into this process can significantly reduce the burden and provide convenience.


Proper payroll management is key to ensuring the accuracy of employees' payment amounts and timely disbursements. It also helps prevent legal and internal organizational issues that could negatively impact the company in the future. While many companies encounter various problems, there are solutions available.


For large organizations with diverse business groups operating in multiple countries, it is common to outsource payroll management to specialized companies. However, small and medium-sized enterprises (SMEs) may not have the financial resources to do the same. These smaller companies often choose to handle payroll internally, relying on manual calculations. While hiring a small team of payroll experts can alleviate some of the workload, it may not be a significant reduction.


For large organizations with subsidiaries scattered across different countries, managing payroll becomes even more complex and challenging. Besides handling salary figures, they must ensure compliance with each country's labor laws, which vary significantly. Creating a single payroll process for multiple countries may not be suitable due to the differences in regulations. However, implementing multiple payroll software systems for each country would result in unnecessary expenses. Centralizing the payroll systems of various business units into a single platform would increase flexibility and convenience in managing payroll accounts. It would not only reduce costs but also allow HR teams or management to access and view payroll information for each business unit easily, without the need to hire separate payroll specialists for each country.


What should you do when payroll data is scattered and inconsistent?

When it's time to process payroll, and the data is incomplete or, worst-case scenario, outdated, these factors increase the risk of inaccurate calculations. HR professionals end up wasting time on unnecessary work instead of focusing on other HR tasks.


To avoid these problems, it is essential to establish a systematic data collection process on a centralized software platform. Additionally, ensure that your payroll software is connected to other financial data, such as expense reimbursements and overtime payments for each employee. Having accurate and up-to-date information helps ensure precise salary calculations and eliminates redundant work.


Regularly updating employees' personal data is crucial. This includes bank account details, employment status, and addresses. Updated information will contribute to accurate payroll calculations and reduce potential disputes between employers and employees. Most importantly, it saves time for the HR team.


In case of business emergencies and restricted access to remote data, having a backup plan and technologically advanced solutions are vital. The COVID-19 pandemic serves as a prime example that illustrates the necessity of having contingency plans. Employees may have to work remotely or from home, and having technology that supports these backup plans is crucial.


By improving payroll management processes and leveraging technology, HR professionals can alleviate the burdens associated with payroll management and focus on more strategic HR initiatives.

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